Our Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, we automatically receive personal information about you, such as your name, address and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address. This information should help us improve your experience with us.

If you give us permission, we may send you emails about our range, new products and other updates.

We don’t store your credit card details and we never share your details with any 3rd parties

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we  assume that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If, after you have joined our Mailing List (Beach Club), you change your mind, you can easily withdraw your consent for us to contact you, by clicking on the unsubscribe link at the bottom of our emails or by contacting us at: hello@seakisses.co.uk

DISCLOSURE

We will only disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our website is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored on Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you pay by credit card,  Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All credit card payment systems adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third Party Services

The following third-party service providers process personal information about you for the following purposes:

• Amazon: to fulfil any orders you may make via our shop on Amazon.
• Couriers including:  DPD Group, FedEx and Royal Mail: They process your name, address and telephone number details only, to enable them to deliver customer parcels.
• MailChimp: to deliver emails you have requested or confirmation & dispatch emails of any retail order you place with us.
• Facebook & Instagram: to serve relevant adverts to you and others.
• Google: to assist us in the improvement and optimisation of our website.
• Shopify: our website provider will process any order you make online with us.
• Paypal: to process payment of any retail order you make with us.
• Stripe: to process payment of any retail order you make with us.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we will take reasonable precautions and follow industry best practices to make sure your data is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIE POLICY

By visiting our website and using the available features, you are agreeing to the technology which is required to support such services. In addition we ask all our customers to accept our Privacy Policy before the contract of sale is formed at the checkout. We use cookies for the following purposes;

 

COOKIE ISSUER	PURPOSE OF COOKIE	INTRUSIVENESS OF COOKIE
Google™ Analytics	To enable your visit to our site to be logged anonymously for the purpose of website statistics.	Very Low
SeaKisses	To enable storing of your visit session data, including storing of basket contents and maintaining your logged in status.	Very Low
Shopify	To enable our basket abandonment service to email you if your shopping session ends prematurely. This cookie allows our system to identify you to tailor any messages we may send you.	Medium

 

AGE OF CONSENT

By using our site, and making a purchase we assume that you are old enough to be able to make the purchase in line with the legal age of consent in your country.

COPYRIGHT

The contents of this site and other pictures published by SeaKisses are owned or licensed to SeaKisses Ltd or are used with permission of the owner. If you would like to use any of our pictures, please ask for permission first.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

In the unlikely event that our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to hello@seakisses.co.uk or by writing to Head of E-Commerce, SeaKisses Ltd, Sconhoe, Pentewan Sands, Pentewan, St Austell, Cornwall PL26 6BT

Alternatively, you can telephone us on 01726 932777 and we will try to answer your questions as best we can.